netpack offer a wide rage of services to assist your business. We continually adjust our business thinking to adapt to our customers requirements and can offer all of the listed services as individual elements or as a tailored package.

• Mail Order
  netpack is a leading and established national mail order processing and fulfilment company.
  We offer our clients multiple platforms for capturing orders, with the ability to process payments by credit card, cheque and cash. We provide our clients with stock, sales and performance reports using our bespoke mail order software and then despatch the goods through our own FedEx UK express parcels franchise.
  
  Our end-to-end process is contained under one roof to ensure total control.
  
  We provide tailored mail order packages, designed around our customers’ requirements and are happy to discuss any project no matter how big or small.
  
  
• Resource Fulfilment
  We manage the distribution of a many clients specialist stock or materials. Companies and organisations working in a multi-sited, head offices to branch/shop situation can struggle to get resource materials distributed. netpack act as the central distribution hub for your company and have the facilities to manage large volumes of stock and distribute on time.
  
  
• Mail Distribution
  netmail is the mailing department of netpack. For years we have handled customer mailings, and now netpack has invested in new mailing equipment to fully automate our mailing service. We can now carry out the following: Polybagging-using either normal polythene or a fully recycleable corn based product, we can enclose magazines, brochures or newsletters. Envelope inserter. Our machines can insert up to six items into envelopes, ready for mailshots. Hand Finishing. Using our highly experienced team of packers, we can assemble packages, point of sale materials, or fiddly mailings-all to the high standards and fast turnaround times that our clients have come to expect.
  
  
• E-commerce
  As well as being able to process orders from our client’s e-commerce web sites, netpack can offer those without the facilities an opportunity to break into the world of online trading. netpack can offer its clients a design and hosting package for mini-com shops. Mini-com shops are designed around a proven and stylish selection of web templates. All you need do is supply us with your company logos and brand information, pictures of your products with a description, the cost of the products, a domain name and your merchant banking details.
  
  When backed up with netpack’s market leading fulfilment package the mini-com site will become a vital part of your business activity.
  
  
• Telemarketing
  Outbound.
  netpack’s call centre can handle most aspects of your businesses sales and prospecting.
  We provide a business-to-business, sales, appointment setting and data cleansing service. Our continuous training and campaign preparation, both before we start and during the campaign, ensure that our skilled and experienced staff come across as members of your team. Because of this we hold intelligent two-way conversations with your customers and prospects.
  We invest a lot of time training our staff to ensure they can have open conversations about your products. We provide a dedicated account manager who is on hand to answer questions and report the success of the campaign.
  
  Inbound.
  We take orders, answer queries, and offer a brochure hotline facility for businesses who haven’t the time or resources to answer calls themselves.
  
  
• Response Handling
  We provide a response handling and fulfilment service to meet the requirements of the wide range of media channels. The whole project can be handled with netpack. We have facilities for receiving requests, storing the material, through to picking, packing and delivery.
  
  
• Donation Handling
  netpack handle the donations for a number of charities. Our secure systems and customer focussed approach give charities confidence in using netpack to work on their behalf.
  
  If you require any further information on any of our services or would like a quotation on any specific package, then please do not hesitate to contact us.