netpack offer a wide rage of services to assist your business. We continually adjust our business thinking to adapt to our customers requirements and can offer all of the listed services as individual elements or as a tailored package.

• Mail Order
  netpack is a leading and established national mail order processing and fulfilment company.
  We offer our clients multiple platforms for capturing orders, with the ability to process payments by credit card, cheque and cash. We provide our clients with stock, sales and performance reports using our bespoke mail order software and then despatch the goods through our preferred courier network.
  
  We provide tailored mail order packages, designed around our customers’ requirements and are happy to discuss any project no matter how big or small.
  
  
• Resource Fulfilment
  We manage the distribution of a many clients specialist stock or materials. Companies and organisations working in a multi-sited, head offices to branch/shop situation can struggle to get resource materials distributed. netpack act as the central distribution hub for your company and have the facilities to manage large volumes of stock and distribute on time.
  
  
• Mail Distribution
  netmail is the mailing department of netpack. For years we have handled customer mailings, and now netpack has invested in new mailing equipment to fully automate our mailing service. We can now carry out the following: Polybagging-using either normal polythene or a fully recycleable corn based product, we can enclose magazines, brochures or newsletters. Hand Finishing. Using our highly experienced team of packers, we can assemble packages, point of sale materials, or fiddly mailings-all to the high standards and fast turnaround times that our clients have come to expect.
  
  

• E-commerce

Whether you are already running an on-line business and need to outsource your fulfilment, or if you are starting an e-commerce busines, netpack will work closely with you to ensure a seamless transition to us. We need to understand your business, brand and values, as well as your product range, and then ensure a seamless integration of your-and-our IT systems. Don't worry though, we've done it many times before and will give you all the help and advice needed to make a smooth transition.  But it doesn't stop there. We will work with you to make sure your business grows in a planned way and by doing the things we do best - leave you to build your business without the worry of stockholding, warehousing, distribution and customer service

• Telemarketing
  Outbound.
  netpack’s call centre can handle most aspects of your businesses sales and prospecting.
  We provide a business-to-business, sales, appointment setting and data cleansing service. Our continuous training and campaign preparation, both before we start and during the campaign, ensure that our skilled and experienced staff come across as members of your team. Because of this we hold intelligent two-way conversations with your customers and prospects.
  We invest a lot of time training our staff to ensure they can have open conversations about your products. We provide a dedicated account manager who is on hand to answer questions and report the success of the campaign.
  
  Inbound.
  We take orders, answer queries, and offer a brochure hotline facility for businesses who haven’t the time or resources to answer calls themselves.
  
  
• Response Handling
  We provide a response handling and fulfilment service to meet the requirements of the wide range of media channels. The whole project can be handled with netpack. We have facilities for receiving requests, storing the material, through to picking, packing and delivery.
  
  
• Donation Handling
  netpack handle the donations for a number of charity organisations. Our secure systems and customer focussed approach give charities confidence in using netpack to work on their behalf.
  
  
  If you require any further information on netpack's listed services then please click the links below:
  Mail Order - Resource Fulfilment - Mail Distribution - E-commerce - Telemarketing - Response Handling