•  New Clients.  Posted February 2010

•  Customer Feedback.  Posted January 2010

We wish all our site visitors a very happy 2010.  The UK weather has been challenging to say the least with record snowfalls and dangerous driving conditions for some weeks now.  However, we do our best using great couriers to get customers' goods out to them as quickly as possible, and were heartened to hear of one customer's experience just before Christmas - she wrote to us the following...

"I would just like to congratulate your speedy and efficient service.  I heard a small ring on the bell at midnight last night.  We looked out of the window, could see no-one, so assumed that one of the local deer had walked by.  However, the next morning (Sunday) we found your parcel on the doorstep.  I was truly amazed.  Our road is on a steep hill and was not driveable in the snow, so I can only assume that your delivery man had walked up the steep hill in the snow at midnight to deliver my parcel." 

• Happy Christmas from netpack. Posted December 2009.

netpack approaches the end of 2009 having had our busiest season on record, yet to the numerous visitors, clients and would-be-clients, who saw us at our busiest it seemed incredibly calm. That was testimony to the way our systems and new warehouse operations were running, and we end the year with at least two more new clients on board, and a number more coming soon - all to be announced shortly.

We thank all our clients for their custom this year and look forward to welcoming many more next year. Happy Christmas from all of us at netpack.

• New Client Wins. Posted September 2009.
  

We are delighted to continue adding many prestigious clients to our portfolio.  We welcome this month three of the biggest names in the charity sector as clients of netpack.  The National Trust has appointed netpack to handle their online shop fulfilment, the NSPCC has appointed us to handle their Christmas gift fulfilment, and child sponsorship charity Plan International, has also appointed us to handle their fulfilment.  We really are the charity choice when it comes to fulfilment. 

We are also pleased to be working with Eko Sense - a new range of ethical clothing that has launched their first collection.  The stock has just arrived in our fulfilment centre and looks amazing, and orders are coming in already.

• New Clients. Posted July 2009.
  

We are pleased to welcome some new clients on board:

With Love Trading - a clothing company with styles produced 'With Love'

Nineplus - a surfwear company producing a range of surfboards, wetsuits, board accessories and clothes

BrightBuys - an online gardening retailer

Mencap - a UK charity working with people with learning disabilities

netpack is currently talking to many UK and international businesses and we look like being busier than ever with a growing client portfolio.

• Expansion Announcement. Posted April 2009.
  

netpack has just announced that we will be moving our warehousing operation to a large fulfilment centre in Camborne, Cornwall.  This represents a significant move for the company, which is expanding and is part of an ongoing investment plan.

Tim Brawn, netpack Managing Director says, "the new warehouse facility will help accommodate an expanded warehouse operation, as well as providing real business efficiencies".

• Eden at Netpack. Posted March 2009.
  

netpack are pleased to announce that the world famous ‘Eden Project’ have selected us as a preferred supplier of fulfilment services. netpack have worked with Eden for some time handling their live plant distribution but will now be extending a broader service.

Tim Brawn, netpack Managing Director says, “Eden is a great place, a great idea and is great for Cornwall. We are delighted to have been selected by Eden to help them grow and will be acting as the central contact hub for all of their online shop activity”.

• Breaking News. Posted October 2008.
  

• Hottest British Labels. Posted August 2008.

netpack client Brittique has received very favourable press recently. Grazia magazine says "(the) website, which specialises in selling the hottest British labels, has become the go-to destination among the fashion pack. And we predict it'll soon become one of the most talked about online stores around" netpack handles all the warehousing packing and distribution for Brittique and is proud to work with such a prestigous client.

• Breaking News. Posted August 2008.
  

It was announced that on 1st August 2008 the netpack business was purchased by Otter House Group Ltd, and renamed Netpack Fulfilment Ltd.

Otter House is a long-established trading partner of netpack’s, and publishes and distributes cards, gifts and calendars, as well as providing design and catalogue management services to the charity sector.

The ‘coming together’ of these two businesses in one group means that we will be able to offer a wide and integrated range of design, production, stock control, fulfilment, mailing and other services. An investment program to increase and improve our ability to service our customers has been drawn up and is already underway.

We are delighted to have joined a service-orientated group which is committed to investing in our future growth and development.

• Charity Choice. Posted June 2008.
  

netpack continues to be chosen by national and international businesses, who like our 'can-do' attitude and attention to detail. We are pleased to announce that we have recently been appointed by a number of charities to handle their fulfilment. These include RSPCA, Blue Cross, Leukaemia Research, Epilepsy Action and Parkinsons Disease Society.

• Holz Toys chooses netpack. Posted June 2008.
  

netpack has recently been chosen by quality toy company Holz toys to handle their catalogue and e-commerce fulfilment.

• netpack featured on BBC. Posted Jan 2008.

netpack featured on BBC's Dragon's Den in December 2007, where we were shown handling the packing and fulfilment for the YouDooDoll. This high profile show was seen by millions and the response by current and potential clients has been very encouraging, as it clearly demonstrated netpack's 'can-do' attitude and ability to handle a wide range of products and services.

• netpack works with Dragon’s Den. Posted Oct 2007.

netpack has been selected to handle the storage and fulfilment for a Dragon’s Den success story. The YouDooDoll, this year’s must-have gift has been backed by Deborah Meaden, and against stiff competition, netpack was selected as the fulfilment house, supplying stores and directly to the public. This has resulted in a great deal of media interest including TV and radio appearances for netpack.

• netpack expanding. Posted September 2007.

netpack is increasing its warehouse capacity by leasing a large warehouse adjacent to its site in Penzance. MD Tim Brawn says "We are winning lots of new business and have some important and exciting developments in the pipeline. We are expanding all our facilities to meet the growing need for our services".

• Actnow feature netpack for recent study. Posted July 2007.

netpack have recently been selected by actnow as a case study for their flexible working feature. Actnow are Funded by Objective One and led by Cornwall Enterprise, actnow offers unique financial help and support to the self employed and businesses in Cornwall. Details of the study can be found by pressing LINK.

• Announced successes. Posted June 2007.

netpack one of the UK's leading and longest established mail order and e-commerce fulfilment companies have announced huge successes in a drive to promote their services to a new generation of businesses.

Widely renowned as the leading force in the charity mail order sector, netpack have been promoting their unique services to a wider market. Recognising life style changes and the popularity of online ordering, netpack have signed contacts with several prestigious and rapidly developing brands.

New businesses include: Art Cards Cornwall, The Eden Project and Brittique.

• New Company MD. November 1st 2006.

Tim Brawn has recently been appointed Managing Director of netpack. Tim has a long career in Direct Marketing having worked with many leading agencies. He has also worked extensively in the fundraising arena for numerous charities.



Tim says.
This is a great company and I am pleased to be on board. We are changing rapidly to meet the needs of the e-commerce world and have thoroughly renewed our systems and processes to ensure we are the best fulfilment company.